Yes – Office 365 works in South Africa! 

Office 365 is a Cloud based subscription access based model where the server is located at one of the global Microsoft Data Centres.  “The cloud” is a friendly way of describing web-based computing services that are hosted outside of your organisation.  In the case of South Africa, the data centre is located in Europe.


When you use cloud-based services, your IT infrastructure resides off your property (off-premises), and is maintained by a third party (in this case hosted by Microsoft) instead of residing on a server at your home or business (on-premises) that you maintain locally or via a local hosting partner.

With Office 365, for example, information storage, computation, and software are located and managed remotely on servers owned by Microsoft in Europe. Many services you use every day are a part of the cloud—everything from web-based email to mobile banking and online photo storage. Because this infrastructure is located online or “in the cloud,” you can access it virtually anywhere, from a PC, tablet, smartphone, or other device with an Internet connection.

So this means I need a big Internet package of a zillion megabits / second?

No – The Office 365 suite has now matured and the sync / work off-line functionality works well, even over relatively slow connections down to 2-3 Meg/second.  Higher latency will be experienced on connections slower than this or if you are working “live” with big files and continually needing to save them.

woman laptop desert

Other than basic email traffic with small attachments, use cases involving SatCom IP or very slow ADSL lines / large files are not suited to pure cloud operations where power and connectivity is intermitnet. Here you may need to consider replication or network acceleration / bandwidth traffic optimisers.  However, for most SMB & Enterprise scenarios in South Africa in major cities, Office 365 will work fine.

Contact the Complexus Office 365 Team to discuss the best plan for your business +27 8713 52942