Maturing Digital Capability

//Maturing Digital Capability

Maturing Digital Capability

According to the CMMI Institute “Industry leaders deem building organizational capability and maturity as essential to business success in a continually evolving marketplace”

I got introduced to CMMI and associated maturity models in the early 2000s when I worked for what is now known as IBM Rational. It was the early days of automating ALM (Pre-DevOps) and many clients I was working with were embracing Maturity Planning and how to optimise and improve business capabilities like Project Management & Requirements Management to improve project and program delivery on complex systems and software projects.

What struck me at the time was the over riding focus on the need to tackle these initiatives as a tops down sponsored change program that continuously measured the journey and value from the start over a period of years.  The results were truly astounding and the value really began to show through once the company reached level 3 and beyond, on average, taking 6+ years to reach level 5 maturity.  Ever since, I and my staff at Complexus, have tracked the evolution of these assessment models and now see an even greater need for clients to embrace capability maturity planning in the digital age.

Top Three Maturity Trends in 2016

At the 2016 annual Capability Counts Conference, The CMMI® Institute gathered practitioners from around the world, in pursuit of advancement of best practices in people, process, and technology.  Three keynote presentations uncovered the top trends that left attendees buzzing:

  1. Building capabilities delivers measurable business results in organizations, no matter the industry, no matter the size.
    Andreas Kramvis, vice chairman of Honeywell, noted that building capability by achieving CMMI maturity level 5 globally in the company’s software centers is an essential enabler to Honeywell’s business results.
  2. A capabilities-driven strategy creates sustainable, competitive advantage.
    High capability and maturity are central to responding to market conditions, sustaining a competitive advantage, and differentiating between rivals.
  3. High maturity enables real-time capability and process improvement resulting in predictable performance.
    The continuous integration of CMMI and agile processes helps capture defects, so teams can focus on delivering valuable functionality and productivity.

Maturing Capability Delivers Real, Competitive Outcomes

Jeff Dalton, program chair and CEO of Broadsword, a software performance improvement company stated, “The only way we can compete is by building capability and staying ahead of the trends. How we work, how we behave, how we develop our products and services—it’s the only thing that matters in a competitive environment”.  tripled revenue after receiving an organization-wide CMMI maturity level 3 rating and streamlining its project and work management capabilities. As he accepted the award, President Michael Callahan said, “ uses CMMI as a competitive edge to differentiate ourselves in a crowded marketplace, but more importantly to provide a strong foundation of process to support our clients and our own business growth.”

But Digital Change Impacts in Months NOT Years?

The speed at which digital change is impacting the Enterprise is now measured in months not years.  This presents a challenge for those that need to measure and mature digital capability whilst also ensuring the business is not being left behind by the competition or is so disrupted it goes out of business.

Technology adoption is being compressed into a “Big Bang” with the likes of Uber and Air B&B in the consumer space and Dropbox and Slack in the Enterprise space.

Can we be More Agile in How we Assess Maturity in the Digital Enterprise?

If the deployment of new technologies to support new business capabilities is something that needs to become more agile to keep up with the competition, shouldn’t we also consider more agile ways of measuring maturity in step with this trend?  The devlopment team at Complexus have been grappling with this question and in 2015 released a new, agile maturity assessment app called MaturityPoint.  It plugs into SharePoint or O365 so utilises the collaboration environment you have already deployed to allow people to come together to configure and assess ANY capability in your Enterprise, be that a process, product, department or service.

The driving principle is a more agile approach to maturity assessments that use either Internationally recognised maturity competency frameworks e.g. CobIT or ones that you yourselves can configure to suit your own internal benchmarks and audit processes.  Setting up / configuring a maturity assessment takes minutes and utilises a stakeholder / group analysis approach that aggregates all the scoring models so relevant staff across the business can see the overall level of Enterprise maturity in real time via a central dashboard.  MaturityPoint for SharePoint is also designed to be used more frequently and support competency gap analysis so the Enterprise can identify, invest and focus on the improvements needed in a much shorter time frame.

This approach lends itself to a more flexible, real time assessment frameworks that are more easily deployed and visible to the people that need to see it.  Reporting / export to PDF is built in and MaturityPoint uses standard OOTB SharePoint security model and permissions to keep your assessments secure so that only designated maturity team members and CxOs can see the data.

MaturityPoint is available from the Complexus SharePoint App store for a FREE 15 day trial.  Call us for more information and FREE assessment today +27 8713 52942

About Complexus

Complexus is an established Microsoft Gold SharePoint consultancy operating out of Cape Town & Johannesburg. Complexus has grown to become a leading SharePoint solutions provider with a reputation for innovation in Enterprise Collaboration, Productivity, Strategy Advisory, Managed Services & SharePoint App development. The Complexus Product and Service portfolio is aimed at organisations seeking to collaborate more effectively and gain a greater return on their investment in the Microsoft SharePoint & O365 platforms. Complexus is a member of the prestigious Microsoft Business Critical SharePoint Partner Program and routinely offers thought leadership and insights at local & international community events. Learn more at

By |June 3rd, 2016|Digital Change|0 Comments

About the Author:

Nick has spent 20 years in the technology sector in Europe, USA & Africa and worked in senior consulting and management positions in both corporate, Government, consulting & start-up environments. Nick has achieved significant success with clients embarking on large technology change programs. Nick holds a PhD in Analytical Science and is a qualified PRINCE2 & Change Practitioner. Nick is Co-founder & Managing Partner at Complexus

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